Support
Contact AsTheySee
Contact us about an account, report, payment-access problem, privacy request, or safety concern.
Last updated: July 22, 2026
Support email
Email pwakle26@gmail.com. We aim to respond within three business days, although complex payment, privacy, or safety investigations may take longer.
Payment or report-access support
- The email used for the creator account.
- The report URL or assessment slug connected to the purchase.
- The Razorpay payment ID or order ID, if available.
- The transaction date, amount, and currency.
- A short description of what happened. Do not send card details, CVV, UPI PIN, OTP, or banking passwords.
Other support
- For account or login issues, include the email used for AsTheySee and whether you signed in with Google or a password.
- For privacy requests, identify the relevant account and assessment or report link.
- For harmful content or safety concerns, include the relevant assessment link and enough context for review.
Before contacting us
If a verified payment completed but the report still appears locked, sign in with the account that created the report and refresh the report page. AsTheySee purchases are digital and tied to the owning account and specific report.