Cancellation and Refund Policy

No cancellations

A detailed report unlock is processed and delivered immediately after payment verification. Once payment is completed, the order cannot be cancelled.

No refunds

All completed purchases are final and non-refundable. We do not provide refunds because a creator dislikes, disagrees with, or no longer wants the report result, creature type, participant responses, private notes, analysis, or other unlocked content.

This policy does not exclude any remedy that cannot legally be excluded under applicable law.

Access problems

If payment succeeds but the detailed report does not appear, sign in with the creator account that owns the report and refresh the page. Our first remedy for a verified technical issue is to restore access to the purchased report, not issue a refund.

Email pwakle26@gmail.com with the account email, report URL, Razorpay payment ID or order ID, and transaction date. We aim to respond within three business days.

Failed or pending payments

A failed or pending transaction is not treated as a completed report purchase. Banks and payment providers may temporarily show a debit or hold before automatically reversing an unsuccessful transaction. Processing times are controlled by the bank or payment provider.

Duplicate or unauthorized charges

Report suspected duplicate or unauthorized charges promptly to pwakle26@gmail.com with the available transaction details. We will investigate the payment record and cooperate with Razorpay, the issuing bank, and applicable payment-network or legal processes.